Privacy Policy

This policy explains what we collect when you plan a safari with us, why we collect it, who sees it, and what you can ask us to do about it. Plain language, no waffle.

Who we are

Kalika Safaris is a Ugandan-owned tour operator. For data questions, write to the address at the bottom of this page and we will answer within seven days.

What we collect

• Contact details. Your name, email address, phone number and country, so we can reply and send your itinerary.
• Trip details. Travel dates, group size, ages, and the safari or package you are interested in.
• Practical needs. Dietary requirements, mobility notes and medical information you choose to share, so we can keep you safe and fed.
• Payment information. Deposits and balances are handled by our payment providers. We never see or store your full card number.
• Website usage. Anonymous statistics about which pages are visited, so we can make the site more useful.

Why we collect it

To quote accurately, hold permits and rooms, run your itinerary, meet legal and tax obligations, and — if you ask for it — send you trip ideas. We do not sell your data, and we do not share it with advertisers.

Who else sees it

Only the partners who need it to deliver your trip: the Uganda Wildlife Authority for permits, the lodges and camps you stay in, and the activity providers on your itinerary. Each receives only the details their part of the trip requires.

How long we keep it

Enquiries are kept for two years. Booking records are kept for seven years, because Ugandan tax law requires it. After that, they are deleted.

Cookies

We use a small number of cookies: one to remember your basket, one to keep you signed in, and anonymous analytics. Nothing that follows you around the internet. You can block cookies in your browser and the site will still work.

Your rights

You can ask for a copy of everything we hold about you, ask us to correct it, ask us to delete it, or ask us to stop sending you marketing. We will do it, free of charge, within thirty days.

Security

The site runs over HTTPS, access to booking records is limited to the staff who need it, and backups are encrypted. If a breach ever affected your data, we would tell you and the relevant authority.

Changes to this policy

If we change this policy we will update the date at the top of the page. Material changes are emailed to anyone with a confirmed booking.